Support

Warranty

Oakwood Homes provides you with the Home Builder’s Limited Warranty on your home, covering construction defects. In an effort to make things as clear as possible, and consistent with all of our homeowners, please refer to your copy of the Home Builder’s Limited Warranty booklet located in the Homeowner Guidebook.

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Customer Care

If you have a question or concern, begin by reviewing the Homeowner Guidebook for your state. The Home Information, Home Warranty and Home Maintenance Sections will answer many of the day-to-day questions you might have.

Hours

Monday – Friday, 8am – 4pm (closed on all legal holidays)

Phone

Colorado: 303-486-8690
Nebraska: 402-330-9977
Utah: 801-270-6400

FAQs

  • Q: What is the High Performance Guarantee?

    Oakwood Homes builds every home above ENERGY STAR® standards which is described through our High Performance Guarantee. This is a promise that every home is built to the highest level of quality and tested by... Read more »

  • Q: What is Smart Space™?

    With Oakwood’s home value innovation, many of our ranch homes have a Smart Space™ design included in the plan. This extra space can be used for anything. You have the option to turn the space... Read more »

  • Q: Are my appliances covered under the Oakwood warranty?

    Oakwood Homes does not warrant any appliances. Appliances are covered under warranty through the appliance manufacturer. Appliances include the stove, refrigerator, microwave, dishwasher, washing machine and dryer. Appliance warranty cards should be sent to the... Read more »

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