Customer Care

Excellent Architecture & Skilled Workmanship

Oakwood Homes is proud of the home we built for you, and we look forward to working with you to ensure that you enjoy your new home for many years to come. As one of the most respected homebuilders in Colorado and Utah, Oakwood Homes has earned a solid reputation for being customer-oriented and building high quality, energy efficient homes.

If you have a question or concern, begin by reviewing the Homeowner Guidebook for your state. The Home Information, Home Warranty and Home Maintenance Sections will answer many of the day-to-day questions you might have.

Oakwood’s Customer Care Hours

Monday – Friday, 8am – 4pm (closed on all legal holidays)

Colorado: 303-486-8690
Utah: 801-270-6400


Your new home is a product of excellent architecture combined with skilled workmanship and quality materials. We are justifiably proud of your new home and feel our emphasis on quality will provide you a home of increasing value and enjoyment through the years.

The Oakwood Limited Warranty

It is important to understand what is included and not included in the Oakwood Limited Warranty. Oakwood Homes provides you with the Home Builder’s Limited Warranty on your home, covering construction defects. In an effort to make things as clear as possible, and consistent with all of our homeowners, please refer to your copy of the Home Builder’s Limited Warranty booklet located in the Homeowner Guidebook. Additionally, specific Performance Standards are also contained in the Home Warranty section that clearly outline what the area of concern is, what action is required, or if the area of concern is considered typical homeowner maintenance. Please review these Performance Standards prior to making any requests for service.


If you closed on your home prior to 4/15/2014, please email [email protected] or call 801-335-8500. All other Utah home owners should complete the form below.

Colorado / Nebraska

Please submit all warranty requests via the form below.

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Support Request

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Warranty Request