With Oakwood’s home value innovation, many of our ranch homes have a Smart Space™ design included in the plan. This extra space can be used for anything. You have the option to turn the space… Read more »
Recessed lights have a thermal switch that may turn off if the light gets over-heated. Once it cools itself down it will reset and turn back on. Sometimes this can take a few hours.
Oakwood Homes does not warrant any appliances. Appliances are covered under warranty through the appliance manufacturer. Appliances include the stove, refrigerator, microwave, dishwasher, washing machine and dryer. Appliance warranty cards should be sent to the… Read more »
In order for concrete cracks to be considered warrantable the cracks must be ¼ of an inch wide or ¼ inch deep. If the crack is ¼ of an inch wide or deep, the crack… Read more »
Landscaping is covered under warranty for one growing season.
You should turn your sprinkler system off mid-September to the beginning of October. It should remain off through winter months (In Colorado through April) to avoid pipes from bursting. Please make sure all hoses are… Read more »
Furnace filters should be changed every 30 days.
The whole house vent fan will run continuously to keep the air circulating in your home. The fan is located in one of the bathrooms.
Our Customer Care Team is available Monday-Friday 8am – 4pm Mountain Time. We receive and respond to support tickets and phone calls during this time.
The following is considered an emergency by our Customer Care Team: Loss of heat in the winter Water leaking inside the home Gas leak Loss of electricity (your house being the only home on your… Read more »