Homeowner Guidebook

The Homeowner Guidebook will guide you through the process of buying and building your new home. It details the responsibilities of both Oakwood Homes and you—our customer—before, during and after you occupy your new home. You will find valuable tips on the proper care and maintenance of your home.

Within this guidebook is a complete explanation of the warranty on your home outlining what is and is not covered. Please review this section carefully and direct any questions you may have to your New Home Sales Counselor. Thank you for choosing Oakwood Homes to build your new home. We take this responsibility seriously and are honored to work with you.

Homeowner Portal

The Homeowner Guidebook is now available for download through the Homeowner Portal. This guide provides essential information about your home, including maintenance tips, warranty details, and important contacts.

Simply log in with the email address you provided at closing.

Homeowner Portal Login

We're Here to Help

Warranty Request

We’ve launched a new location for our homebuyers to submit warranty claims and track their progress. This portal is designed to streamline the warranty process, making it more efficient and accessible. Simply log in with the email address you provided at closing and follow the status of your claim in real time.

Homeowner Portal Login