Your new home is a product of excellent architecture combined with skilled workmanship and quality materials. We are justifiably proud of your new home and feel our emphasis on quality will provide you a home of increasing value and enjoyment through the years.
Support
Homeowner Guidebook
Warranty
Oakwood Homes provides you with the Home Builder’s Limited Warranty on your home, covering construction defects. In an effort to make things as clear as possible, and consistent with all of our homeowners, please refer to your copy of the Home Builder’s Limited Warranty booklet located in the Homeowner Guidebook.
Customer Care
If you have a question or concern, begin by reviewing the Homeowner Guidebook for your state. The Home Information, Home Warranty and Home Maintenance Sections will answer many of the day-to-day questions you might have.
Hours
Monday – Friday, 8am – 5pm (closed on all legal holidays)
Phone
Colorado: 303-486-8690
Utah: 801-270-6400
FAQs
-
Q: Is my home under warranty?
Your home includes the Oakwood Home Builder’s Limited Warranty. For detailed information on what’s included in this warranty please reference your Homeowner Guidebook. In addition to the Home Builder’s Limited Warranty, Oakwood Homes provides each homeowner with Oakwood’s Customer Care during the one-year period from date of closing, or the date of occupancy – whichever comes first.
All warranty requests should be submitted in writing using the warranty request form.
-
Q: Is the homesite included in the purchase price?
Each community has different lot premiums unique to their exposure, size and location. Whenever searching for a home site, it’s best to connect with our expert sales counselors onsite as they can find a home site that works for your personal needs, lifestyle and budget.
-
Q: What is the High Performance Guarantee?
Oakwood Homes builds every home above ENERGY STAR® standards which is described through our High Performance Guarantee. This is a promise that every home is built to the highest level of quality and tested by an independent 3rd party to ensure our high standard in every home.