Oakwood Homes provides you with the Home Builder’s Limited Warranty on your home, covering construction defects. In an effort to make things as clear as possible, and consistent with all of our homeowners, please refer to your copy of the Home Builder’s Limited Warranty booklet located in the Homeowner Guidebook.

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Customer Care

If you have a question or concern, begin by reviewing the Homeowner Guidebook for your state. The Home Information, Home Warranty and Home Maintenance Sections will answer many of the day-to-day questions you might have.


Monday – Friday, 8am – 4pm (closed on all legal holidays)


Colorado: 303-486-8690
Nebraska: 402-330-9977
Utah: 801-270-6400


  • Q: How long is my landscaping under warranty?

    Landscaping is covered under warranty for one growing season.

  • Q: My recessed light just went out. Why?

    Recessed lights have a thermal switch that may turn off if the light gets over-heated. Once it cools itself down it will reset and turn back on. Sometimes this can take a few hours.

  • Q: Are the cracks in my concrete covered under warranty?

    In order for concrete cracks to be considered warrantable the cracks must be ¼ of an inch wide or ¼ inch deep. If the crack is ¼ of an inch wide or deep, the crack... Read more »

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